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anela Premium Care Package
Your anela emergency watch comes ready to use with an integrated SIM card. The emergency watch can only be used in conjunction with our anela Premium-Care package & tariff.
✓ The necessary SIM card is already permanently integrated into your watch
✓ You receive your own, personal phone number
✓ Optimized mobile phone tariff - uses the strongest 4G network throughout Europe, regardless of provider
✓ Works in U27, Switzerland, Liechtenstein, UK, Norway and Iceland
✓ Intelligent call handling with "voicemail protection"
✓ The package includes: mobile phone tariff, system connectivity, call handling technology, online customer account and support.
✓ In 1-2 Werktagen aktiviert
- €139.99 / year incl. VAT
- Save 2 months - 16.6% discount
- Monthly cancellation after 1st year
- 30-day free trial

Emergency watch + Premium Care Package = Protection
anela Premium Care Package
The emergency watch can only be used in conjunction with our anela Premium-Care package. This includes:

anela Premium Care
You will receive your watch with an integrated SIM card and the Premium Care tariff.
This is an optimized mobile tariff with intelligent network selection.
The emergency watch automatically connects across Europe to the strongest 4G mobile network – regardless of the provider.
The tariff is valid for the EU (27 countries), Switzerland, Liechtenstein, United Kingdom, Norway, and Iceland.
Intelligent call handling enables "voicemail protection." Emergency calls from your loved ones thus cannot get stuck in any voicemail inbox.
You automatically order the anela Premium Care tariff here in the online shop. It is available in two variants: as a monthly or annual tariff, whichever you prefer.
Costs will be incurred from the 30th day after the order.
Our mother is in her mid-70s and lives alone. She is still active and often out and about with her e-bike. For my brother and me, it's reassuring when our mother wears the anela watch. You never know. So far, it's been working perfectly.
FAQ
Here you will find answers to frequently asked questions.
What is an emergency watch?
An emergency watch is a modern wristwatch equipped with special features.
It can automatically make an emergency call at the touch of a button or in the event of a fall.
Thanks to its integrated telephone function, a connection can be established with your relatives or an emergency call center in an emergency to get help quickly.
How quickly is the watch ready for use?
Within a few days. After ordering, the watch will be delivered to you by post within 2-3 working days.
Once you have entered the emergency contacts and individual settings in your customer account, the watch is ready for use within a few minutes.
How do I set up the watch?
You can set up your watch with your personal information, such as your emergency contacts, exclusively here on the website in your personal customer account.
The emergency watch is fully configured with your personal data automatically via the GSM mobile network, virtually "over-the-air".
Why is a subscription necessary for the emergency call watch?
The emergency watch can only be used in conjunction with our anela Premium-Care Package.
This includes: mobile phone plan, system connectivity, call-handling technology, online customer account, and support.
The emergency call function is provided via the telephone function integrated into the watch, including a SIM card.
Our mobile network is an optimized plan with intelligent network selection.
Is the watch waterproof?
The watch is splash-proof.
This means that wearing the watch while washing your hands and even showering is generally possible.
Bathing and swimming are excluded.

We are listed as a provider under the category "Home Emergency Call Systems" on the website oesterreich.gv.at of the Federal Ministry for Labour, Social Affairs, Health, Care and Consumer Protection